Privacy Policy

Information we collect

When you contact us, you may provide your name, email address, telephone number, project location, service interests, and project details. We also collect information automatically when you use the site, including IP address and network information, browser and device type, operating system, language, pages and links viewed, timestamps, referral information, cookie and online identifiers, approximate location inferred from an IP address, and security or spam-prevention signals. We may also receive measurement or advertising information from Google and other providers when their services are configured on the site.

How we use information

We use inquiry information to evaluate the project, respond to you, communicate about a possible project, protect the contact form from abuse, maintain our records, improve the website, measure marketing and advertising performance, build audiences where available, and meet legal obligations. We do not use the contact form to require a separate marketing checkbox.

Google technologies and your choices

Website analytics and advertising choices are enabled by default and are independent. You can change either choice at any time through the Privacy Choices control in the site footer. If you turn analytics off, we send an updated consent signal for analytics storage, remove Google Analytics cookies that are accessible to this website, and reload the current page. If you turn advertising and personalization off, we send an updated consent signal that denies advertising storage, ad user data, and ad personalization, then reload the current page. We honor recognized browser opt-out preference signals, including Global Privacy Control, where required by applicable law. When Global Privacy Control is active, advertising and personalization stay off for this website.

We use Google Tag Manager to deliver and manage configured website tags. Tag Manager is a tag-delivery system; the collection and use associated with a tag depend on the Google product or other provider that the tag serves. We use Google Analytics to measure website use and marketing performance. If Google Ads tags are configured through Tag Manager, they may measure interactions with Google Ads and conversions and may support advertising, audience, or remarketing capabilities. We do not represent that every Google Ads capability is enabled.

Google Analytics and configured Google Ads features may use first-party cookies, third-party cookies where available, mobile advertising identifiers, browser and device identifiers, IP-derived approximate location, and similar technologies for measurement and advertising features. Your advertising choice controls this website's Consent Mode signals for those website features; it does not replace choices you may have made directly with Google or other third parties. User-provided data collection and enhanced-conversion matching are off unless we separately implement and disclose them.

You can also manage Google ad personalization through My Ad Center (opens in a new tab), review how Google uses information from sites and apps (opens in a new tab), and use Google's Analytics opt-out browser add-on (opens in a new tab) where available. Browser privacy controls may provide additional choices.

Google Local Services Ads

Google Local Services Ads can allow potential customers to call or send message requests through Google's Local Services Ads platform. A Local Services Ads lead is handled through Google's platform and does not necessarily pass through this website. We receive those leads through Google's platform or when a person separately contacts us using a website contact method.

Calls, emails, and text-based communications delivered through Google may be monitored or recorded by Google where applicable. Google provides notices for its services, including a pre-recorded notice for recorded inbound calls through its forwarding number in the United States and Canada. Privacy Choices controls consent for analytics and advertising tags on this website; it does not control Google-hosted Local Services Ads interactions or Google's own privacy and advertising controls. Learn more from Google about Local Services Ads leads and jobs (opens in a new tab).

Service providers and disclosures

Our contact-form spam check uses Cloudflare Turnstile, and contact notifications are delivered through Resend to Company-managed email accounts. Authorized Signature personnel and service providers may access information only as reasonably needed for the purposes described here. We may disclose information to providers that operate our website, measurement, advertising, security, email, or business systems; to professional advisers; in connection with a business transaction; or when required by law or needed to protect rights, safety, or property.

We do not sell personal information for money. Depending on applicable law, disclosures to analytics and advertising providers may be considered a "share" or similar disclosure for targeted advertising. Read provider information at Google (opens in a new tab), Cloudflare (opens in a new tab), and Resend (opens in a new tab).

Retention

We retain an unsuccessful website inquiry for up to 24 months so we can evaluate, respond to, and reasonably follow up on the request, then delete or de-identify it unless a longer period is needed for a legal obligation, dispute, or an active business relationship. Project records may be retained under the applicable signed agreement and operational recordkeeping requirements. For daily contact-form rate limiting, the site transforms an IP address into a keyed one-way digest before quota processing and keeps that digest only for the current day.

Sharing

We share information with service providers that help operate this website, prevent spam, deliver inquiry notifications, or provide analytics, and when required by law or needed to protect rights, safety, or property. We do not authorize those providers to use website inquiry information for their own independent marketing.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect website information. No online system is completely secure. If we determine that a security incident requires notice under applicable law, we will provide notice as required.

Where information is processed

Signature Landscape Designs LLC operates in the United States, and our service providers may process information in the United States or other locations where they operate. Those locations may have privacy laws that differ from the laws where you live.

Children and third-party links

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through it. If you believe a child has provided information, contact us so we can address it. This website may link to third-party sites or services. Their privacy practices are governed by their own policies, not this one.

Your requests

Depending on where you live and applicable law, you may be able to request access to, correction of, deletion of, or information about our processing of your personal information, and may have the right to opt out of certain targeted-advertising or sharing activities. To make a request, contact us at bill.somers@signaturelandscapedesigns.com or 239-319-9117, or use Privacy Choices for the website's analytics and advertising controls. We may need to verify a request and may retain limited information where the law permits or requires it. We do not discriminate against visitors for exercising applicable privacy rights.

Updates and contact

We may update this policy as website practices change. The effective date above identifies the current version. For questions, contact Signature Landscape Designs LLC by email at bill.somers@signaturelandscapedesigns.com or by phone at 239-319-9117.

See also our Terms of Service.